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Free shipping over $1000

Sales: (626) 912-2212 Email: sales@merit-intl.com

Merit International Ltd. - Authorized Reseller FAQ

1. What does Merit International Ltd. specialize in?
Merit International Ltd. specializes in wholesaling and distributing high-quality plastic model kits. Our extensive range includes a variety of scale models catering to different interests and genres. Please note that our prices are exclusively for businesses, and you must be an authorized reseller or retailer to purchase from us.

2. How can I become an authorized reseller with Merit International Ltd.?
To become an authorized reseller, please fill out the application form available on our website at Dealer Application. Our team will review your application, and upon approval, you will gain access to our wholesale pricing and be eligible to place orders.

3. Is there a minimum order requirement for authorized resellers?
No, there is no minimum order requirement for authorized resellers. However, prices are applicable only to businesses purchasing for resale purposes.

4. Do you offer free shipping for authorized resellers?
Yes, we offer free shipping for authorized resellers on orders totaling $1000 or more. This provides additional cost savings for businesses ordering in larger quantities.

5. How are shipping costs calculated for orders below $1000 for authorized resellers?
Shipping costs for orders below $1000 are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs during the checkout process before finalizing your purchase.

6. What is the return policy for authorized resellers?
Authorized resellers can initiate returns within 7 days of receiving an order. If a product is unsatisfactory, damaged, or defective, please contact our customer service team at sales@merit-intl.com to initiate the return process.

7. Can authorized resellers return opened or assembled model kits?
Opened or assembled model kits, as well as products that show signs of use, cannot be returned by authorized resellers. Please review our return policy for more details.

8. How long does it take to process a return for authorized resellers?
Once we receive your returned items, it may take 3-5 business days to process the return and issue a refund or replacement.

9. How can I contact Merit International Ltd. for further assistance as an authorized reseller?
For any inquiries, concerns, or additional assistance, authorized resellers can contact our customer service team at sales@merit-intl.com or (626) 912-2212. We are here to help ensure a positive and satisfactory experience for our valued reselling partners.